Terms and Conditions

Welcome to Craftopia India. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and services. By using our site, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

2. Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is the property of Craftopia India and is protected by applicable copyright and trademark laws.

3. Use of Website

You may use our website for lawful purposes only. You must not use our site in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.

4. User Accounts

If you create an account on our website, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

5. Orders and Payments

All orders placed through our website are subject to acceptance by us. We reserve the right to refuse or cancel any order at any time. You must provide a valid payment method at the time of purchase.

6. Shipping and Delivery

We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors. We are not responsible for any delays in shipping.

7. Returns and Refunds

We accept returns of unopened and unused items within 30 days of purchase. To initiate a return, please contact our customer service team. Refunds will be issued to the original payment method.

8. Limitation of Liability

To the fullest extent permitted by law, Craftopia India shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our website or services.

9. Indemnification

You agree to indemnify and hold harmless Craftopia India and its affiliates, officers, agents, and employees from any claim, demand, loss, liability, or expense, including attorneys' fees, arising out of your use of our website or services.

10. Modifications to Terms

We may revise these Terms and Conditions from time to time. The updated terms will be posted on this page, and your continued use of our website following any changes constitutes your acceptance of the new terms.

11. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

13. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Craftopia India regarding the use of our website and services, superseding any prior agreements or understandings.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +91-483-3967364
Address: Shop Number 298, 299, Mehrauli-Gurgaon Rd, near Metro Pillar SP - 32, Sultanpur, New Delhi, Delhi 110030